JASMINESDOLL.COM
Complaint Resolution Procedure
Last updated: June 2026
We take all complaints seriously and aim to resolve them fairly and promptly.
How to Submit a Complaint
Use the appropriate contact based on the nature of your complaint:
| Matter | Contact | Response time |
|---|---|---|
| Illegal content, underage concern, non-consensual material | takedown@jasminesdoll.com — subject: URGENT REMOVAL | 24 hours |
| Copyright / DMCA | takedown@jasminesdoll.com — subject: DMCA TAKEDOWN REQUEST | 72 hours |
| Data / privacy / GDPR / account deletion | info@jasminesdoll.com | 30 days |
| Membership & access issues | info@jasminesdoll.com | 5 business days |
| General complaints | info@jasminesdoll.com | 7 business days |
Billing Disputes
We do not process payments. All billing disputes must be directed to the membership platform directly.
Escalation
If you believe your complaint was not resolved appropriately, reply to the same support ticket or email thread and request a secondary review. Please explain why you believe the first response did not address the issue and include any new supporting information.